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- General Information
This document guarantees that our 22 consumer centers meet the health and hygiene standards set by the Tourism Ministry; obtaining the highest standards in food handling (reception, storage and preparation); as well as the necessary requirements in cleaning areas, management of chemicals and wastes, pest control and sanitation.
Congratulations to all our employees for their willingness and daily commitment on keeping these guidelines to the letter, without their efforts, this certification would not be possible, Thank you!
The beach was clean & wonderful. The food was superb and so was the room. In our mind, this was better than when we stayed at the H10 near Playa De Carmen. What we did not like was being forced to submit a deposit on arrival for the vacation club, and being asked everyday (SEVERAL TIMES A DAY) about the vacation club. One day in particular that stands out was that we were asked 10 Times in that day. This has left a negative feeling about the resort. We would return to the resort, if we knew that we would not be (hounded) every time we walked around the resort.
I am not sure of the dates, it was March 8 or March 9, for one week. We spent a wonderful week . It was the third time we were coming to the Marival. The first time was many years ago, but the second time was in 2012, and the third in 2013. This year we had a suite oceanfront and this was perfect. Sunsets were incredible. We are planning to come back in March 2014 for a stay of two weeks this time. Everything was almost perfect. If I have one comment to say was that the couch in the living room was not comfortable. I suspect kids had fun jumping on it! but that was OK anyway because we did not stay in the room that much. We enjoyed what we came for, the sun and activities in the evening. We will see you next year for another great vacation!
We had been to Marival 4 years earlier and this time was fantastic. The food was great, especially in the Mexican restaurant, the staff were all very friendly and there was someone cleaning all the time...lobby, beach, hallways.... Very clean beach and well organized staff.