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- General Information
This document guarantees that our 22 consumer centers meet the health and hygiene standards set by the Tourism Ministry; obtaining the highest standards in food handling (reception, storage and preparation); as well as the necessary requirements in cleaning areas, management of chemicals and wastes, pest control and sanitation.
Congratulations to all our employees for their willingness and daily commitment on keeping these guidelines to the letter, without their efforts, this certification would not be possible, Thank you!
Had taken vacation there for 2 consecutive years.food, restaurant & bar staff, entertainment staff, office staff were excellent (5), grounds facilities were great but found our comfort standard affected by guests, especially groups, holding lounge chairs without using them for a great part of the day. Will be booking again for similar period of 10 days.
The beach was clean & wonderful. The food was superb and so was the room. In our mind, this was better than when we stayed at the H10 near Playa De Carmen. What we did not like was being forced to submit a deposit on arrival for the vacation club, and being asked everyday (SEVERAL TIMES A DAY) about the vacation club. One day in particular that stands out was that we were asked 10 Times in that day. This has left a negative feeling about the resort. We would return to the resort, if we knew that we would not be (hounded) every time we walked around the resort.