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muy buen servicio es uno de los mejores hoteles en puerto vallarta FANTASTIC yo lllevo 3 años consecutivos yendo al hotel y muy buen servicio FELICIDADES lo recomiendo
For the most part we enjoyed the vacation. Don't agree with having to pay for room safes. I have never stayed at a resort where this is necessary.
This was a clean hotel with rooms that were adequate in size and amenities. Bathrooms could use an update. In room coffee machines but had to ask for coffee and limited amounts of cream and sugar. Lots of food choices. Nice heated pools some of which were deep. Lots of space and loungers. Washrooms too far away from pool and beach area. Gym equipment limited and many items substandard. Free wifi was only free in designated areas. Would have been nice in the room. Very poor process for booking specialty restaurants. A few more shops in hotel would have been nice. Hotel location and grounds good. Hotel staff fair to good.