- Rooms & Suites
- Things to do
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- General Information
Our all-inclusive rate includes accommodations of your choice; all meals, snacks and beverages served in our restaurants and bars; plus entertainment and a variety of sports and activities. For detailed information on what is included in our all-inclusive rate, please click What's included.
Special requests typically refer to bedding, room location and/or view, additional room amenities (i.e. rollaways, cribs, etc.), early check-in/late checkout and handicapped equipped accommodations. If you have special requests, please communicate your needs directly to your travel agent or contact our reservation department to ensure your requests are noted on your reservation. Please be advised that room assignment is subject to availability at check-in and we CANNOT guarantee any special requests prior to arrival.
Our all-inclusive rate includes all meals and snacks plus beverages served in our restaurants and bars. Room service is also available with surcharge.
Our buffet restaurant offers theme night dinners; reservations are not required. For detailed information on theme nights, please click Theme Nights.
Reservations are required at our a la carte specialty restaurants. Restrictions apply. For further information or to make your reservations, please click Restaurant Reservations.
The dinner dress code in our a la carte specialty restaurants is "casual formal" (no beachwear, flip flops or baseball hats). Men must wear long pants; no tank tops or t-shirts allowed.
Marival Resort & Suites offers both wired and wireless Internet access for hotel guests. The cost is $10.95 USD plus tax for 24 hours; the wireless signal is available in your room, the lobby and restaurants plus limited areas on the beach and around the pool. Internet access is also available in our Business Center during normal business hours. The rate is $25 MXN (approximately $2.50 USD) per 15 minutes. Rates subject to change without previous notice.
Marival Resort & Suites has a water purification system so the water from the tap is potable, which means you can drink it. Because of the purification process, however, the water may leave an aftertaste. For this reason, some guests choose to drink bottled water. The tap water is, however, safe for bathing and brushing your teeth.
Day, night and full day passes are available. Please contact our reservation department for rates and information.
Laundry and dry cleaning services are available. In addition, self-service coin-operated laundry facilities are located on the premises and are open daily from 7 AM to 10:30 PM. Laundry and dry cleaning services are not included in our all-inclusive rate. Tokens are available for sale at the front desk.
An ATM machine is located within walking distance.
Babysitting services are available with surcharge. For current rate information or to schedule services, please contact the concierge desk a minimum of 24 hours in advance.
The beach was clean & wonderful. The food was superb and so was the room. In our mind, this was better than when we stayed at the H10 near Playa De Carmen. What we did not like was being forced to submit a deposit on arrival for the vacation club, and being asked everyday (SEVERAL TIMES A DAY) about the vacation club. One day in particular that stands out was that we were asked 10 Times in that day. This has left a negative feeling about the resort. We would return to the resort, if we knew that we would not be (hounded) every time we walked around the resort.
Loved our stay,When will you have free internet????
We really enjoyed our stay at your hotel.the food was good,the rooms were clean.thoroughly enjoyed the Italian A la carte. THE Fiesta evenings were terrific. Our disappointments were the evening entertainment and the time share presentation on arrival. We would and have recommended the resort to others. Regards, Wayne Bochinski