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We will be back to Mexico in 2014! Spent 3 of 7 days on excursions - will spend more time on the resort next time. Great staff, rooms and loved the food. Such a lovely resort - wouldn't know there were hundreds of people there!
This is the 6th resort we have stayed at, and found this one to be at the top for service, amenities, cleanliness and over-all friendliness. The tennis courts are superb, all eating areas are very well done and there are numerous activities for children and adults in which to engage. Main buffet was excellent. Upon being placed in a room with a rather unpleasant view, we requested a move and received one within a day, with no problem. All this resort needs is a little bar by the beach to make it perfect.
I stayed at your resort in January 2012 and would give it a five star rating. Mexican fiesta night was 5 . The piano bar with lady playing was beautiful. Restaurant beside piano bar was above any 5 star I have been at. I will return again in January depending on price.