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Very much enjoyed our week at your hotel. Staff, food, entertainment was excellent. Most of all was the way the staff looked after my husbsand who became ill in the lobby while waiting to leave for the airport. The care and attention was A-l and very much appreciated. Will not forget it. Ellie Kaizer
Dear Guest, It was a deligth to read that Marival was the "best Hotel of Nuevo Vallarta" It is very rewarding for our team members to know that you found our hotel and services as an excellent option during your visit. We appreciate your comments. Best Regards,
The beach was clean & wonderful. The food was superb and so was the room. In our mind, this was better than when we stayed at the H10 near Playa De Carmen. What we did not like was being forced to submit a deposit on arrival for the vacation club, and being asked everyday (SEVERAL TIMES A DAY) about the vacation club. One day in particular that stands out was that we were asked 10 Times in that day. This has left a negative feeling about the resort. We would return to the resort, if we knew that we would not be (hounded) every time we walked around the resort.
Had taken vacation there for 2 consecutive years.food, restaurant & bar staff, entertainment staff, office staff were excellent (5), grounds facilities were great but found our comfort standard affected by guests, especially groups, holding lounge chairs without using them for a great part of the day. Will be booking again for similar period of 10 days.
This hotel is easily one of the best we have ever stayed. We love the Nayarit. Food, exceptional, Pool, staff, cleanliness, AMAZING. Would have hoped for some warmer weather that week, but...LOL. I would say, one negative and that is the time share people and the deceitful check in set up to put us in front of an agent for the "pitch" just to get our room keys. That one scam almost destroyed my opinion of Marival and I had just arrived. The agent persistence after the NO was also annoying. To a point I'd avoid walking where the agents might be. That is not right. Anyway, We will visit again. Thank you